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New iPhone has Some Cool Features but Eliminating Dropped Calls for AT&T Subscribers is not One of Them

Posted in Consumer Protection

Apple’s new iPhone 4s will hit the market on Friday.  Sure we’d like it to look even slicker and have some features that blow us away, but alas, just some pedestrian changes to what is already the smartest of the smart phones.  For example, the already great camera is improved.  You can edit pictures directly from your phone, the shutter speed is better-suited for low-light situations, and photo sharpness is increased by 30 percent.  The phone also includes a “genie”-like voice activation system that is rather elegant and a relief for many of us who have trouble texting like a 16 year old rock star.

But the 4s won’t help one iota to reduce all those dropped calls, particularly on AT&T.  Current reports indicate the AT&T iPhone drops calls at almost three times the rate of the Verizon iPhone.  Come on Tim Cook.  Consistent service is what we need, not “retina display”—a higher resolution screen.  Enough with the gimmicks (though always impressive) and provide iPhone users with better quality phone service.  Sometimes it’s necessary to go back to the basics.

Enough is enough.  It’s time to tell Apple (and AT&T) we won’t put up with it!  If you agree, please contact The Corporate Observer.  We want know.  We can help if enough people send us their experiences.